Question 1

Is it safe?

Accepted Answer

Yes, Fenics.live is completely safe. We use SSL encryption to protect all data, don't require access to your Steam account, and regularly create inventory backups. All transactions are protected by modern encryption methods.

Question 2

How to withdraw items?

Accepted Answer

After opening a case, the item goes to your platform inventory. To withdraw an item to Steam, you need to set up a trade link in your profile settings, then click the "Withdraw" button on the desired item. Withdrawals usually process within 1 minute, but there may be delays due to frequent abuse cases. You can withdraw no more than 2 items at a time.

Question 3

Is there provably fair verification?

Accepted Answer

We use a transparent item drop system. Each case has open information about the probabilities of dropping items of different rarity levels. We don't use hidden algorithms — all chances are indicated in each case's description.